Michael Skiba

I brought my dog Stella in for treatment on the evening of Jan 27th at about 7pm. The first person I encountered was Amy, a client services representative. What a wonderful ambassador for your facility. While she was getting Stella’s history and setting up my account, She was constantly reassuring me that I made the right decision, she was in good hands, and they would do everything in their power to make her feel better. A very supportive, caring and empathetic person. Stella was treated by Dr. Grace Lilly. What an amazing Dr. and an even better person. She was kind, compassionate, patient, a good listener, and a problem solver. I can’t imagine how hard it is to treat an animal you have only seen once; and may never see again. and that can’t tell you what’s wrong or where it hurts. I am sure she was very busy, but Dr. Grace took the time to go outside the box to exhaust all options for diagnosis and treatment. My fur baby is on the mend thanks to your noble work. You are a blessing to the community. If I ever need emergency services again {hopefully not} I would not hesitate to bring my animals to you. Gratefully yours, God bless.