Services

Call-Ahead Emergency Services

At Mountain View Animal Emergency, we provide emergency care for dogs and cats.  As an emergency hospital, we don’t make appointments, but instead, see cases in order of severity (triage).  Stable cases are seen in the order in which they arrive, which means there may be a wait during busy times.  Clients must call before they come as we will not be able to accommodate walk-ins.  When we received your call, our staff can let you know if we are able to see your pet at your desired time of arrival and let you know of any extensive wait times. If we are able to see your pet, this helps us prepare for your arrival.

Care for Critical Cases

Our highly trained staff of doctors, technicians, and assistants are constantly monitoring or adjusting treatment plans to meet the needs of your pet.  We have the equipment and experience needed to stabilize your pet in their time of need, including specialized accommodations for patients who require continuous oxygen therapy, plasma and blood products for transfusions, and comprehensive monitoring capabilities such as blood pressure, pulse oximetry, ECG, End Tidal CO₂, blood gases, major blood parameters, and many more.  The most important aspect of our approach to critical care is our staff, which is comprised of career, experienced caregivers that are part of the entire medical process. From a dog who needs constant oxygen therapy to a cat in need of a blood transfusion, we are ready for whatever challenges may lie ahead.

Full Surgical Facility

Mountain View Animal Emergency is fully equipped to handle emergency surgeries as they arise.  Common surgical emergencies encountered in emergency medicine include C-sections, gastric dilatation and volvulus (a.k.a.GDV or “bloat”), gastrointestinal foreign bodies, severe bite wounds, urinary tract obstructions, and much more.  We provide comprehensive, continuous patient monitoring before, during, and after surgery.  In addition, our surgical patients have a continuous pain control plan tailored to their particular needs.  We believe proper pain management is not only essential for the patient’s quality of life, but speeds the healing process as well.

Advanced Surgical Services

Mountain View Animal Emergency’s board eligible surgeon is dedicated to performing complex & unique non-emergent surgeries with the department team. These proficient and experienced professionals will help you through each step by thoroughly explaining your pet’s surgical needs and reviewing expectations of care. Our mission is to provide you and your pet with a positive and exceptional surgical experience from start to finish in care. (Our Surgical Department Page will be available soon.)

Diagnostic Imaging (X-ray and Ultrasound)

Mountain View Animal Emergency’s state-of-the-art digital radiography system allows for quick image acquisition, provides vastly superior image quality, and gives us the ability to send images home with our clients via flash drives. Much like digital radiography, MVAE’s ultrasound equipment provides a higher-quality image which greatly aids in the quality of care.

Laboratory Capabilities

Our comprehensive in-house laboratory gives us the capabilities to perform an array of tests on-site with immediate results.  We have blood analyzing equipment from Idexx to perform complete blood counts (checking the red and white blood cells and platelets) and chemistry profiles (kidney, liver, pancreas, etc.).  Mountain View Animal Emergency has an array of SNAP ELISA tests to further aid in the diagnosis of many viral and bacterial diseases.  We are also equipped with the ability to perform canine and feline blood typing and cross matching, coagulation panels, electrolytes, fecal exams, urinalysis, and cytology exams just to name a few.

Care of Hospitalized Cases

There are times when your pet may require extended care and need to be hospitalized.   We have a doctor and technicians on site constantly monitoring your pet.  We do not allow unattended patients to stay at MVAE. The staff makes sure your pet is comfortable and well cared for.  Everyone at Mountain View Animal Emergency understands how stressful this is for the families as well and we encourage calls for updates and planned visits with their pets. We have the staff, equipment, and expertise to help make your pets’ recovery as quick as possible.

VetTriage

Mountain View Animal Emergency offers pre-screening triage services by partnering with VetTriage. For a small triage fee, you will connect to a veterinarian on a live video chat session. They will view your pet and let you know if this is a concern that requires immediate emergency care at our hospital or if the situation can be cared for and monitored at home until you see your family veterinarian at their next availability. If your pet needs immediate medical treatment they will coordinate your visit with our hospital team to ensure seamless service upon arrival. VetTriage veterinarians are on standby 24 hours a day.

Steps to Connect:

1. 1. Go to www.vettriage.com/mvae using your mobile device or computer with a camera.
   2. Follow the instructions on the VetTriage page to purchase and request your session with a vet.
   3. The vets will join in minutes and triage your pet.