I had to make the agonizing decision to put my sweet 17 year old cat down, as he was weak, disinterested, and showing indications of pain. Since my vet was not open, I knew I had to find somewhere to see him that day. He had been fighting for a year but declined quickly over a week or 2. It was the hardest thing to decide it was time, he’s been in my life since he was a kitten. The nurses/techs were phenomenal from the time I called until I left. Their compassionate tone was exactly what I needed. I was devastated but felt like my cat and I both were their patient that day and they went out of their way to comfort us both. We were given privacy, time, kind words, and no judgment. The doctor that day was Dr Graves. He was also caring and took the time to explain everything we needed to know. He gave me the gift of being with my kitty for a peaceful, painless, and merciful end. I’m sure vets and vet techs don’t enjoy this part of their job. And I’m sure they don’t make a lot taking on cases like that. But it meant everything to me that such a hard day was made easier by the words and demeanor of others. Thank you all for what you do.